Marissa B.’s Reviews of RoseWholesale & more

Marissa's Profile

Review 1
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124

Discount Clothing

10/16/15

I placed an order and received tracking on 10/3 but still does not come up when I try to track. Have tried daily to get in contact but have had no luck. Any idea what might be going on? Will be calling my credit card company today to try and cancel payment. Thinking I no longer want to purchase from this company

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Helpful (4)

Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Marissa B.
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please be assured that we have sent you an email about this issue and the tracking site and number can be used and please change the browser to try it again.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Kind regards
Rosewholesale Customer Service