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DO NOT BUY FROM THIS COMPANY. They sent an item that was incorrect and refuse to refund >$200 in duties and shipping for THE COMPANY'S ERROR- ORDER BOM-*******. BUY ELSEWHERE. ITALIST DOES NOT CARE ABOUT CUSTOMERS.
Tip for consumers:
DO NOT BUY FROM THIS COMPANY. They sent an item that was incorrect and refuse to refund >$200 in duties and shipping for THE COMPANY'S ERROR- ORDER BOM-00004280. BUY ELSEWHERE. ITALIST DOES NOT CARE ABOUT CUSTOMERS.
Products used:
DO NOT BUY FROM THIS COMPANY. They sent an item that was incorrect and refuse to refund >$200 in duties and shipping for THE COMPANY'S ERROR- ORDER BOM-00004280. BUY ELSEWHERE. ITALIST DOES NOT CARE ABOUT CUSTOMERS.
These people are absolute scumbags. I, too was confronted with an extra delivery charge ($82.40), and it has been over a month since I returned the shoes I ordered, and still have not received a refund. I have emailed customer service multiple times to no avail. Thankfully I paid through Paypal, so I am opening a dispute with them. I am going to do everything in my power to put these people out of business. Unbelievable! AVOID FARFETCH- THIS SITE IS A SCAM!
Marisol S.'s review of Farfetch earned a Very Helpful vote
Marisol hasn’t received any thanks yous.
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Empty.
If there were negative ratings, they'd definitely deserve one. Back in December 2023, we ordered...
Dear Marisol,
We are sorry for your experience, and we understand your frustration.
We aggregate more than 300 boutiques and we grant our customers the quality of the service.
If you have received a wrong item you will receive a full refund and free return.
A representative of our customer care is in contact with you to help you to solve your problem.
Best regards,
Thank you
Claudia F.