I ordered $100USD worth of clothing on september 26, and I was charger $30USD to expedite my order. I ended up receiving my merchandise just about last week, which took them two weeks. I received HORRIBLE merchandise! The material is horrible, the sizes are not even like the chart says they are because I did take the time to read the chart in order to know what size will best fit me. The clothing is nothing like the pictures, it is a total lie! I order 12 things and only got 10. I don't want the missing items. I want to send back my merchandise because I want my money back. I read your return policy and it said I could return my merchandise if there is a major difference between the photographed product and the product received, and also a poor quality material, which there is. As well, one of my skirts was ripped, and the zipper was falling off. Please, I need my money back. I don't want ripped things, I don't want cheap clothing, the material is horrible and don't even fit me.
Dear Marisol R.
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
Please kindly refer to our return and warranty Policy
http://www.rosewholesale.com/m-article-id-16.html
We would be full responsible for your order once the issue you mentioned is confirmed.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Kind regards
Rosewholesale Customer Service