Marisa H.

I previously bought a gown from Dressale during the New Year holiday. The dress shown on their website was beautiful and I fell in love with the look. I was very excited to order my dress. Only to find out that when my package arrived and I opened the bag, the embellishments fell off one by one. The company used a glue gun to apply the embellishments instead of taking their time to sew it on. The glue residue was all over the entire black dress. This made the dress unwearable. I have sent over a dozen emails and photos of the poor quality of the dress and Dressale has refused to refund me my money. The audacity of them to offer me 10% of a $200 plus dress was just an insult to me. They have not made any other offers to satisfy the customer. PLEASE do not order any of Dressales's gowns because they are a company that makes poor quality of clothing, they are unwilling to refund you for their poor craftsmanship and you will be a very unhappy customer.