I have pretty much same situation as others above. I should have read reviews before I booked my trip to Aruba in November. They charged me right away, got a confirmation. In November 28 I received an email that my reservation was cancelled. I called the hotel, they said the 3 rd party cancelled my reservation, the hotel never got my payment. We booked the non-refundable air fare tickets. The hotel can't do anything about it. The price was amazing, that's why they tricked me. Now if it was for free, I would never trust this company hotelsclick, terrible customer sercice, never called me back after lieaving so many messages, not taking phone calls, not responding to my emails. I can't get my money back from them. They work with Tourico travel agency, which is another scammer travel agency. Stay away from them. Use legit companies and read reviews.