Marilyn G.

I purchased a gift and it was defective. I took it back to the store with the receipt in hand. They refused to exchange or refund my money unless I let the scan my ID which could by DMV id passport ID or military ID. I didn't mind them typing in the information but they would only do the return/refund if I let them scan it. I contacted the company on the following Monday and they had me file a complaint form which I did. They had the local toys r us manager contact me in stead of the babies r us so disrespectful and rude are babies r us. I will NEVER shop there again nor will I accept anything they have sold from anyone. I was a good customer to them and now I'm sorry I ever went into their store