Mari H.

Even though I started with OpenSky 3 years ago (my 1st order), all of my other purchases have been over the past year. Out of 7 orders, I only had a problem with one, because the seller was out-of-stock on what I ordered. Even tho' seller emailed me, she sent out a substitute before I could respond to her email. I got right on the phone with OS's customer service & they handled it, esp. Since substitutions are not part of their policy. I've been thoroughly happy with my purchases, ranging from candles to scarves, but do advise to read the product descriptions carefully, and any buyer feedback.