Marie K.

My first time using Fiverr, I usually use Upwork but I fancied a change. I chose a freelancer based on her good reviews and throughout the interview stage, all seemed good. Sadly, the freelancer was not able to deliver the order within the specified period and kept requesting additional time. After agreeing to an additional 2 days, the freelancer asked for more time again. When I objected the freelancer became quite rude and I felt vulnerable because she had access to a password. I decided to reach out to Fiverr but unlike Upwork, there is no contact number but the option to leave a support message - it states they will answer within 12 hours. Almost 24 hours later I have not heard from them. They have my money, I have a half-finished project and I have been left feeling vulnerable. Never again will I use this platform!