I placed an order on 6/14/14. Received confirmation immediately. Have heard nothing since even though I've written to them 3 times inquiring about the status. Checking online states "awaiting fulfillment." This is the only place I've been able to find the pieces to complete my bed set. If they would just respond to emails it would go a long way towards good customer relations. If I ever get my stuff, I won't order from them again.