Maria N.

I ordered 2 pairs of shorts in June, I received a bikini that I did not order. I called them they stated send it back. I sent it back and a month later no shorts and I was billed for shorts. I called and cancelled the shorts. Here we are oct. 29 and I get a call from a colle tion agency saying I owe on my Roamans. I called Roamans spoke to a Cheryl who transferred me to a Teesha. TEESHA stated I owe nothing but I need to speak to collections. I said to her no you need to notify collections that I owe nothing. She then stated no we are all in the same office. I told her stay on the line and I will call collections and we can straighten this out. She said I can't. God Bless Bonnie at the collection agency that said she would call Roamans and get it straightened out. I was on hold for awhile but she came back and it was taken care of by the collection agency! I'm calling Roamans and canceling my card but I'm also going to write multiple letters to corporate office and the better business bureau! 5 months of aggravation!