I used my bank debit card to pay for my item that I purchased from Gifts n Ideas. My bank just credited my account for the item that I never received but was charged by the fraudulent company. I now just received an email from Gifts n Ideas wanting me to help them out by disputing the charge back withdrawing the charge since my bank is investigating the incident. I can't believe this company has the audacity to still try and rip me off!
Dear Maria,
I am Grace from Giftsnideas.com. We sincerely apologize for any inconvenience caused. Our customer service team has been prompt in replying to a very large number of queries all day and night. However, there might be a little delay in addressing few orders. We are aware of it and we have up-scaled the customer support system in order to be prompt in replying to each inquiry.
In-case, your concern is not yet addressed, we would request you to drop an email to customerservice@giftsnideas.com or to me at grace@giftsnideas.com. We will definitely look into it, verify and provide you with best solution.
We at Giftsnideas.com ensure 100% customer satisfaction. We are always here to listen, understand and provide you with best solution. Thank you!
Best Regards,
Grace
Giftsnideas.com