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Marguerite M.

Westminster , CO

Contributor Level

Total Points
80

About Me

Mom of an elementary child, trying to get back to the new norm after the pandemic.

How I Can Help

Banking, cooking, education, computers, volunteer

Interests

Cooking, baseball

1 Review by Marguerite

  • Sur La Table

8/6/22
Verified purchase

My 10 yr old took 2 of the kids series classes this summer in Boulder CO…don't waste your money! They don't have enough Chefs who can work with kids.

The 1st week he took it, it was cancelled the last day so they never got to finish the week and we had to go back and pick up the cook book and apron…never got the 10% coupon to purchase something in the store. He was super disappointed.

Tried it again…. He just went this past week to another kids series and after Thursday's class in Boulder he was in tears as I came to get him and see what he made. Chef Debbie took over the class for the rest of the week starting that Weds. Was very short tempered with the kids (it was obvious she only works with adults) and Thursday told them they cannot take any of the food out of the classroom if it was warm they had to eat it there. Mind you there is nothing on their website that says the children will not be able to take the food home after each class, which he had done that previous week in June and the current week up to that Thursday. The kids were able to take food home after every class.

When I asked her about the inconsistencies of the rules she threw every chef in that store under the table and said they've all been wrong in letting the kids take warm food out of the class all summer

My son was so proud of the chicken, dumplings, and fried rice he made, he wanted his dad to try it when he got home and left in tears when he had to dump all the food in the trash. The trash was full of all the uneaten food that had been cooked. Some parents were just taking the food out of the classroom anyway as my son was crying, but that Chef Debbie was focused on us snd would not allow us to take anything out of the room.

I complain to the manager told her I would like a refund for the last couple days of class because I will not make him to come back the next day, my son was super traumatized after this and wants nothing to do with cooking again. I was told the main manager the store would call me back, Donna, but never received a phone call.

Save your money find a better cooking program for your children! Sur La Table has major issues! We never received a callback from anybody at the store in Boulder as they said they would follow up with us. Horrible cooking classes for kids!

Tip for consumers:
Do not believe all the fluffy words you read they are very inconsistent and do not retain employees easily.

Products used:
Kids cooking class.

Service
Value
Quality
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Sur La Table C. – Sur La Table Rep

Hi Marguerite, We appreciate your feedback and apologize for inconsistencies your son your son had in class. This is definitely not the experience we want for your child's Kids Camp! Please respond to Sitejabber's request for verification so we can review further.

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