Margo D.

In mid-year 2021 we purchased two Whirlpool refrigerators, models WSR57R18DM03. These are full stainless appliances, no freezer. The first one broke down about 6 weeks ago; we were told it would cost us around double the cost of the frig to repair it. The failure was catastrophic but undaunted, we moved on to find a replacement and decided to invest more heavily in something that might not fail as quickly. This week, the second refrigerator died. Whirlpool was called and today the technician had the same response - not worth fixing. It is apparent to us that the company is deliberately building equipment with an expected lifespan of less than 3 years. Not good enough.