I have been trying to reach a supervisor over the last week. I placed an order at the beginning of June because I needed to replace a torn duvet cover before company came. I was told it would be delivered around the middle of June, and now I've been told it will be delivered the end of July. This is absolutely unacceptable. They charge quite a bit for their products, and I thought they were a reputable company. But now I've researched them online and found out that that's not the case at all. They tell you that supervisors are available, and that they will have one reach out to you within 72 hours. But that's not the case.
They also have fraudulent advertising.