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Margaret G.

Contributor Level

Total Points
80

1 Review by Margaret

  • JustFab

2/3/24

So I noticed on my bank statement this month that JustFab had double charged my account so I chose to look into it for the past couple months to come to find out they've been double charging my account for the last three months and when I called all they told me they have only one authorization payment on their side. But my bank statement show was it literally shows me they have double charged me two different reference numbers on my bank statement for the last three months. So when I called today to confront them, they said oh we refund you the $150 back to the last three months but on top of that they took away three credits so basically still they stole $150 cause they charge me $300 for the last six months and only refunded me 150 and took away my three credits, JustFab is a fraud and they sit there and say that it's just pending account. That's a bunch of because all my payments went through. Beware do not give your credit card information to this company. And I will be having my bank go after them.

Service
Value
Shipping
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Zeth B. – JustFab Rep

Hello Margaret,

Thanks for sending your review! Your feedback about the charges in your account is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

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