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I bought a havdelah set for my nieces bat mitzva 3 months ago. She did not receive all of the pieces. Despite calling repeatedly and emailing repeatedly I got no calls back. I finially was able to live chat and got a response. Now with multiple ignored emails I am finially getting sort of a response. Unfortunately they keep saying they need more information which I have sent 4 times and I still either get ignored or told they didn't get my email.
Margaret F.'s review of World of Judaica earned 3 Very Helpful votes
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I ordered a shofar on 24 September 2021. I contacted the company after a little over a week. It...
I have ordered and prepayed 4 items, of which this unspeakable not-a-shop-at-all delivered 1...
We are very sorry to hear about the inconvenience encountered with regards to your order.
Please know that this is not the norm of our operations but rather come from unforeseen circumstances from suppliers, order season, courier etc.
Rest assured all our departments are working together to handle each order as efficiently as possible.
Let me handle your order from here to guarantee hands on service.
Please send me your order number so I can check your order status.
Looking forward to hearing from you!
World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com