Marcin K.

I've had my 2013 Audi allroad for 8 years, it currently has ******* miles. It's always been serviced and repaired by Audi. 25k miles ago I started to need to top up oil between services. Audi then stated that this was normal. I didn't really believe that and started to do some research on my own and found that the early TFSI engines 2008-2012 have an inherent design fault which leads to high consumption of oil.

http://casestudies.atlanticmotorcar.com/audi-engine-oil-consumption-correction/

Gradually the problem got worse and during a service when I yet again made them aware of the issue and my research findings, they said the turbo was burning oil and needed to be replaced before they could do anything. This was done and $4k later my car was still burning oil. Problem got worse and worse. At 1 qrt every 600 miles Audi said that the abnormal use was due to a leaking top cover gasket and they could not do anything until this issue was corrected. I made them aware that the engine bay would have been full of oil if the top cover gasket was to blame but went ahead to fix the gasket at the same time as the timing chain was replaced.

The problem still remained. I have now spent yet another $1k to perform a oil consumption test which concluded that the car is now using 1 qrt each 200 miles! Which is everything else but normal. Audi finally says that the piston rings need to be replaced and because the car is now out of warranty I have to pay for everything out of pocket!

The fact that Audi from day one blamed everything else and asked me to spend premium $ to fix whatever they said was the issue instead of taking responsibility for their faulty engines is ridiculous and everything else but premium. It's so savage and ruthless to bleed your customers of money knowingly that there is an issue with the engines. This is not what I expect of a premium car company.

Whoever is considering of ever buying or owning a new or used Audi please think twice!