Marci M.

Held up my order due to Initials weren't right on an Amazon Card. Then gave them American Express and made sure all was perfect. Now 10 days later on a 2 day rush order I paid for its still sitting there not approved. Customer Service said I have to speak with Main Office to release my order. Can U believe? Im in CA and they are only open 9-4:45 Eastern Time. This is the very last time I will buy from them and may cancel my order.

Purchased Grand Child shoes 10/1/17. Order No. *******. Being an original "Webber" when there was no browser & only code to converse I have a unique take on this. I got only $8 off on a name brand shoe I would much rather had paid full price from the manufacturer as the "guarantee" is worth more than $8. Many name brand shoes are giving up their rights to sites like Shoe or Shoebuy because they can ditch the warranty out the door. You cannot try on the shoe & fit is EVERYTHING. If it doesn't fit you may have to pay a re-stocking fee. If it falls apart your poop out of luck as they say "You Wore It".

They have no store front across the US so their cost is $0 comparatively speaking. That means 1000's of jobs are lost. They don't have to pay health insurance on all those employees, They don't have to pay workmans comp on all those employees. They don't have to pay "their share" of local taxes on employees. They don't have to give vacations or sick pay on all those employees.

They have a few people sitting in rooms at computers and a few stock people sitting in a warehouse. Also a few people on the phone or they contract out to a call center who represents many companies. Even oversees.

So it takes people out of work, you don't get a fit for your individual foot, (and you are more than likely to put up with a bad fit -- NOT GOOD for your future feet) You have no one take the shoe back or complain about poor quality. All for a measly $8. Even if its $20 in todays pricing that is not much for what you give up.

If they continue to steal the profits and not give you the consumer the savings then why would we purchase from them? I could walk in a "High End Department Store" and get the same shoe for pennies more with a good fit. We must ask ourselves why are we doing this. They reap in the profits and you the consumer looses. Your community looses, your feet lose. You loose. So for those of you who expect high demands on this company, right on. Their Profits are OVER THE ROOF TOP.