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Marc F.

Contributor Level

Total Points
1

1 Review by Marc

  • Singlesnet

12/26/10

I paid for a 1 year subscription cause I saw the 30 day money-back guarantee. After 4 days I asked to be canceled and asked for a refund (via email since they don't answer the listed phone).

After many emails asking for a refund I gave up and filed a complaint to the bbb (a bunch of shills. SEE: http://1ofthebiggestproblemsintheworld.com/WORST_Better_Business_Bureau/).

This is the message they sent me the first time:

First response:

Dear xxxxxx,

We would like to inform that you are listed as a Featured member with all the benefits. Your subscription ends on 2011-07-31. You will not be billed again and can continue as non paying member when your time runs out.

If you wish to resign, you can remove your account by selecting\"My account\" under\"MY profile\" on the blue bar and click on\"Resign from Singlesnet\" under\"Account actions\" which is located in the bottom of the page and type in your password and your profile will be removed.

Thanks!

Singlesnet Support
http://www.singlesnet.com
United States: *******781
International: USA *******781
• 9am - 5pm Weekdays (Eastern).
======================================================

Second response:

Second responce:

Dear xxxxx,
Thank you for contacting Singlesnet.

We have checked and see that you have paid on 2010-07-31 for 12 months for $7.49 per month. Thus your member expires on 2011-07-31. You will not be billed further, once your membership expires you will be continued as a non paid member with us.
In order to discuss any payment related issue please call *******781 Monday thru Friday 9am-5pm Eastern Standard Time to discuss this problem your having.

If you wish to close/ remove your account, please go to\"My profile\" and under that\"My account\" click on\"Resign from Singlesnet\" link under Account actions.

Please feel free to contact us for any queries related to Singlesnet, we\'ll be more than happy to assist you.
Thank you for your mail.

Singlesnet Support
http://www.singlesnet.com
United States: *******781
International: USA *******781
• 9am - 5pm Weekdays (Eastern).
=========================================================

The shills at the bbb answer to my complaint was that the thieves at singlesnet.com indicated that I was supposed to phone my cancellation in.

I just gave up on the bbb since this was a similar response to my complaint with the thieves at 1an1.com

I believe that with the internet many of these thieves will be exposed and boycotted by the unsuspecting consumer. I believe WE now have the upper hand!

Merry Christmas to all & God Bless!

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