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So I ordered a blouse from OpenSky four weeks ago. It never arrived so I contacted them via email and was told to check the UPS tracking number, which I did. UPS says the information I was given was "pre-shipment" information and OpenSky never put it in the mail, but they charged me! Now I try to call, but the number is no longer working, and no one is responding to my emails either. This company has the worse customer service. I notice this sort of thing seems to be the normal operational procedure for them. DO NOT BUY from this company.
Marcelyn B.'s review of OpenSky earned 3 Very Helpful votes
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Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Marcelyn! We apologize for the difficulties with your recent order. OpenSky hosts thousands of different shops and each merchant is responsible for fulfilling their own orders, but we are always happen to help with any issues that may arise. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will assist you with this as soon as possible. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.