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I started doing some shopping at the site of Ahappydeal, it took a while but came. From December onwards, virtually nothing that I bought arrived. The tracking code does not work, they are not reliable information. Other details, we pay for fast delivery and they send by sea, the product gets wet and broken and they did take. Another thing that does not comply is shipping with insurance, because if the merchandise astray as much as you do is pay 40% of value. So what good is insurance against going astray?
I do not recommend anyone buying this site.
Marcelo hasn’t received any thanks yous.
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I ordered a product about 3 months ago, and never received it. They send the odd reply back and...
Dear Marcelo
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to extend my sincere apologies for the problems you have experienced.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.
Could you tell me your order no or Email address? We could help you resend or ask for refund?
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Lucy
Ahappydeal Service
aftersale01@ahappydeal.com