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I bought a long-sleeved red dress from Zara on 5th Ave, NYC in late January this year. I loved the style and color, so when I saw that it was on sale, I grabbed it. I decided to hand wash it (as per instructions) first before wearing, since it looked like a store return. I was flabbergasted when I realized that the dress has shrunk! It was no longer a dress, but a blouse with 3/4th sleeves.
I am a new Zara customer and this is a huge disappointment. Of course I can't return the item anymore since it has been washed.
I advise new customers to NEVER shop at Zara- VERY POOR QUALITY! It's an embarrassment.
Sophie C.'s review of Zara earned a Very Helpful vote
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