In reading other reviews from prior, it seems there were issues with Groupon, the businesses and consumers. As of today (6/2014), my experience thus far as been stellar. I've purchased mostly services from home cleaning, massage, hair, makeup, nails and more. All of the services I've received have been honored as listed with no issues. My new favorite cosmetologist who does my hair was found through Groupon. She also offers the same price every time I come back with or without the Groupon. In discussion, she loves the Groupon offer because it brought lots of new customers to her and almost a 100% good experience. No issues with offering services she couldn't fulfill or not receiving enough profit. Perhaps these were issues from the past and have been resolved? Regardless, every business I have purchased a Groupon from has provided the service as listed and the experience has been 100% positive. I love the deals and the businesses seem to enjoy the increased traffic. Definitely read the fine print for details and mention the Groupon if booking by phone or type it in if possible while scheduling. Well worth it!