Manny P.’s Reviews of NoMoreRack & more

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“I ordered two items. The total price was $36.00”

2/11/14

I ordered two items. The total price was $36.00
I waiting for weeks calling then (when you could call them) Now its only by e mail. They said the post office sent them and I should call the police and report that my order was stolen. I never got my money back and all they do is threaten to close my account if i purse this. The sent me their policy agreement once they send it its your problem not theirs. They even asked me to call the polce and get a report and send it to them. I did call and the police said "so you want to report that something you never got was stolen" Dah This is how nomorerack wears you down by sending you on wild goose chases. Still no credit for NEVER TRUST THEM BUY AT YOUR OWN RISK. JUST GO TO AMAZON THEY WONT SCREW YOU

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Vincent D. – NoMoreRack Rep Over a year old

Hi Manny P.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.