Manida L.

I received 2 out of the 9 items I ordered. I am unable to track the 7 remaining items that are supposedly coming via Swiss Post. I was given a tracking number. I have gone to the Swiss Post website to track it myself and I keep getting a message stating they do not recognize my tracking number. I ordered on Nov. 10,2014. Order shipped on Nov. 17,2014. Yes, it can take 10-20 BUSINESS days before they arrive, BUT... shouldn't I at least be given a correct or track-able shipping number?

Also, your "customer service" is horrible, based solely on the fact that people can't even contact you! You don't have a toll free phone number or email that people can reach you under. What kind of business is this that does not offer these options for their customers?

The 2 items that I did receive are of crappy quality also. I've learned my lesson. If you want to have good quality products, it must be ordered directly from the manufacturer of that specific product. (i. E. iPhone charger). The 2 iPhone chargers I received so far suck. True, I only paid less than $2.00 for each item and you get what you pay for, but come on. They barely charge. And, considering how difficult it is to reach someone or how difficult it is to get a refund from this website, I will not even bother asking for my money back. Taking the loss because the headache is definitely not worth it.

Miniinthebox and lightinthebox are huge scams! No one order from them! I definitely learned my lesson and will never order from them again.