I received a groupon for my birthday and still spent extra for the box to ship the tapes to Peggy Bank not to mention another 50$+ for a flash drive that should have been included. Charlie Cochrane from Peggy Bank and I had many emails back and forth and he assured me that my product would be coming. I thankfully received my tapes back but with no flash drive that I paid for. All communication with Charlie now has ceased. So disappointed!