In ebay, i have ordered Samsung galaxy S5 and other 4 addition accessories for Samsung galaxy S5. I have received the 4 accessories after some delay but important item Samsung galaxy S5 is not shipped. I have called the customer service and ask about the status. And their response was shipment is ready courier person should pickup the shipment. I wrote an email to seller in ebay, his responded was "you will receive the product with in ebay timeline". And meanwhile, ebay paisepay refund was intimated and waiting for approval. It was so confusing, what is happening with shipment and what will i do with accessorize with main item the smartphone. It is big new sense to order to ebay. Please be careful. Customer support is worst and they read out what is their on screen which is also available in ebay site (if you login). I checked where the seller is from. It was from chennai and i - the buyer is also from chennai. How much time frame is required to ship the item. I am not sure what amount will be credit to my account.