The pickup at the airport was great, there was no problem. The car was as we had ordered and the driver was friendly and informative.
But when The driver came to The hotel for Pick-up, he came in a small car, despite the fact that we had order a mini van. We told him to get a right car, and after five minutes there came another car, but it's annoying that you can not get the service you have ordered from the start. But should complain about it.