Magda L.’s Reviews of NewYorkDress & more

Magda's Profile

Review 1
First Reviews
0
Votes 6
Thank Yous 0
Fans 0
Profile Views

348

Contributor Level

Total Points

Prom Dresses

4/10/16

I was so disappointed with this site. The dress arrived completely wrong size. The measurements were 4-6 inches off. I sent the dress back as I couldn't even zip it up. Their customer service claims that it is to size so it is my word against theirs. I got a store credit. I tried buying other items, same result every single time. I spend over $600 and have only $200 of it left in store credit and I never ever wish to purchase anything from them ever again. The only reason why I give them 2 stars is because the quality of their product is a step up from Chinese sites... if you are lucky enough to get the product that fits.

Service

Value

Shipping

Returns

Quality

Comments (0)
179K Views

Helpful (6)

Thank you

Elize N. – NewYorkDress Rep Over a year old

Hi Magda,
I am so sorry to hear about your sizing experience. We always do our best to ensure every customer knows about how our sizing works. We provide size charts for every designer and dress and every designer has different sizing. We recommend you measure yourself and compare it to the size chart - if you are in between sizes, we recommend sizing up so that you could have it taken in, as it is always easier to have something taken in rather than taken out. If you have any further questions, please give us a call or chat with us as we are available 24 hours a day.

All the Best,
NewYorkDress