Someone from the team posed as a user looking for a soul mate. He gave me his contact details. When he did not receive my message, he wrote to me again on the site asking if I had received his contact information. So I emailed him. Guess what... as soon as I did that my account got suspended immediately. They asked me to go premium in order to read my messages. What a rip off! I pity those genuine people looking for friends / relationships. This site uses dirty tactics in order to get your money. Be careful of those fake profiles trying to give you their contact information. You will get banned for no reason.