Called customer care today and asked them that I did not authorized the charges, i was charged $2.99 for 14 days but never said anything that they will charged their my account after. I will dispute the charges and will make sure to tell everyone not to use their service. Such a scam! I will report this to BBB and other agency... people be aware and read the fine lines! So sick!
Dear Mae,
Thanks for your comments.
We are very clear that when you subscribe there is an auto-renewing feature for which you can cancel any time. If you don’t cancel your subscription, we will bill you at the monthly rate of $34.95. We state this on our subscription sales page and we sent you your payment confirmation to the e-mail address that you use when you signed up, which includes the date of the auto-renewal. We also give you multiple ways to cancel your subscription by phone, chat, e-mail or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.
If you have any questions regarding your subscription our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com
Best Regards,
Livecareer