I ordered a decent amount of products from bliss and one of them (the real peel) gave me horrible breakouts and rashes all over my face. Never have I had an experience with any skin care product - it was so bad. As I thought the company would appreciate, I attempted to reach out to let them know about how it hurt my skin. Filled out a sheet to explain what occurred, send it in, took 5 emails to different emails to hear back AFTER MORE THAN 1 MONTH. Whoever 'Joy' is couldn't care less about what occurred. No apologies. Nothing. Never will I support a brand that doesn't act like they care especially when that happens to someone.