Madeleine V.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“Shockingly bad”

7/14/15

After they took about a month to fulfil the order, without letting me know if the delay, our shipment eventually arrived 10 weeks later. I was stunned at the inferior quality of fabric and the workmanship is nothing short of appalling. Almost all the dresses are completely see-through and cannot even compare with the actual pictures. The sizes are completely misconstrued. One dress was received without a zip (the actual zip is barely hanging on both sides but no clasp to close/open the zip. How on earth can this company still be trading? I am truly stunned - whatever you do - DO NOT BUY from Rose Wholesale! There is not a minus rating so I can rate.

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Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Madeleine V.

We want to say thank you for providing us with important information about your situation.

Let me start by apologizing personally for your experience. We really want to work with you to make this right.

We do in fact inspect all items before we ship them. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.

We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.

Best Regards
Rosewhosale Customer Service
http://www.rosewholesale.com/