Maddie t.

Good products but shipping to Australia is such a pain. When I returned some items I had purchased you never refunded me back the tax I had paid and never responded to any emails. I lost 25 in shipping and $7 in tax, so not really worth ordering from you if you're not in Aus. I feel like there's a market here and you're completely skipping over it

The website and social media influences who wear this merchandise are super misleading. In images everything is lit to hide the terrrible quality of what you're buying. I purchased some pants for $60 reduced to $30, the material was thin and cheap... and completely see through. The sewing on the pants was terrible. There is no way you could ever wear them. I also bought a pair of jeans which smelt of a strong chemical. I have had them out of the packaging airing out for about a week and they still stink.

I messaged the customer service team who replied promptly but if you're items stink I really think the returns label should be sent directly to the customers for convenience.

Furthermore, The package took forever to get to me. Standard shipping was estimated to be 7-10 days. It took 5 days to even leave the warehouse and took 18 days to get to me.

The websites return platform will not let me sign in, so currently awaiting further instructions. Wish me luck!

Would not rent to 22 year olds. Seems a little silly to me. Left me stranded in the middle of Tennessee. Fair to say not impressed

Had all the documents and thousands in my bank account but because I live out of the state they refused to rent a car. Don't give you money to these people

I've read a lot of reviews of people complaining but I've order about 8 times and never had a problem here are my tips
1. Don't order something over $25- order simple things like tops and shorts not fancy jackets because the quality will just not be there
2- if something is really bad quality such as stitching send them a pic and they usually say don't worry about the return and just refund the money
3- read other customers reviews of the products first, other people usually let you know whether to order up or down a size.
4- google discount codes, there is always one for free shipping... usually over $50 which is only 3 items or so.

Don't expect perfection for $5 you're setting yourself up for disappointment
Ps. They have great earrings which are in fashion for about $2-5

This website sells exceptionally good quality clothes. The best value comes on the more formal items which tend to be around $65-80. On other items such as casual dresses and clothes the pricing is a bit expensive also sitting around the $65-80 mark (however they're to die for).

The only improvement i could offer to the website would be offering free return for over $150 for example as it would mean id be more willing to take risk and buy more things

The worst online shopping experience I have ever had. The delivery was extremely slow. The merchandise very poor quality, it looked nothing like the online image and was sized incorrectly. I undoudtedly returned the horrid purchase, only to be told they never received it and would not refund me. I explained the issue and the company would not take it on good will unlike sites like the iconic.

I would strongly advise against ever using this, it brings nothing but the greatest unhappiness and regret