I honestly have no idea why there are so many negative reviews... I have now ordered a total of three times, and never was I disappointed. Items arrived on time, actually last time I got them a day earlier, and they are exactly what I ordered and expected. Sizing is fine, they run true to size: all in all I ordered three pair of shoes, two jackets, a pair of trousers, a body suit and a dress - everything looks and feels, material-wise, as pictured. Nothing was damaged or missing. Quality is comparable to H&M. Will order from them again.