They are THIEVES. They put a fine print SCAM where they put in big letters "14 DAY TRIAL, $1.95" and then in fine print put "by paying for this trial you are allowing us to auto-renew you into $35 a month". OBVIOUSLY, their entire intention is to SCAM you. Who needs a subscription to a resume website? How often do you make a resume? SCAM. Sad, pathetic company that has to scam people out of money.
Dear Macy,
Thanks for your comments.
Our subscription prices and policy are not in “fine print”. It is clearly stipulated on our sales page and again, we give you this information on the payment confirmation email we sent upon purchase. We also provide many ways in which you can cancel. You can cancel by calling our customer service, by live chat or by e-mail. There is even a self-cancellation feature under “My Account” on our website if service is no longer needed.
Many of our customers keep their service active during their entire job search and a monthly subscription to Resume Builder makes tailoring, customizing, and creating cover letters really easy and fast.
If you have any questions regarding your subscription our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com
Best Regards,
LiveCareer