Maci P.

Hello Maci! Thanks for your review! We're sorry for your unhappiness. Just to confirm, we at TN don't actually make the mark-up on the tickets. The tickets you see on our website are being listed and sold by hundreds of professional ticket-selling companies throughout the United States and Canada. The sellers are the ones who set the price of the tickets based on what they feel the tickets are objectively worth, based on the popularity of the event and the number of other tickets available. (This is how most items you buy are priced anyway; it's rather unique that venues don't price tickets the same way, although many of them are introducing dynamic pricing.) Please note that the seller didn’t pay the face value for the tickets. However they accessed the tickets, such as through the venue directly or through another third-party supplier, they had to pay additional fees – often large – on top of the printed ticket price. As for TN, the service fee you paid during checkout accrues to us and pays for website maintenance, billing security, marketing, customer service, and the technological system we have developed that allows sellers to buy and sell tickets online so efficiently. We hope that helps to explain things a little better for you.