Customer service is generic, nothing gets done outside their tiny job description. They will not address your issues with supervisors, nor escalate your good inputs to Executive management, as if we are not smart enough to make good suggestions. I started out paying nothing for a $1,000 dollar transfer, it then went to $2.50 per, the in 3 months to $5.00 per thousand. They charge me £7.85 for every other conversion from dollars to pounds and $16.99 a month for the card, raking in about 65 to 70 dollars a month from my use of the REVOLUT CARD. Now I can not use my REVOLUT card in certain places in Scotland because the business says, we no longer take that card. When I wrote to *******@revolut.com to address the issue with my suggestion that they address this with the business, they treated me, the PAYING CUSTOMER like an idiot, and were fake, or in a disingenuous
Fashion, condescending to me in a way that suggest they COULD CARE LESS ABOUT MY CONCERNS. Official reaction - Revolut - not recommended. They are DOA. This is my experience. This is my opinion. I have been using Revolut for over 2 years.