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"Well I believe GearBest can offer low price product but poor customer services.
First, the Live Chat service:
I has been wait for 20 mins. To chat but the guy call "Maxwell" just cut me off with out any reason. (Very Rube)
Second they will complete your paypal transaction but "On Hold" your order without any email or any communication.
Now my case is on PayPal looking for refund, cancel my order (They still ON HOLD my order)
Wish I hope it will be OK.
End up, they only want yor money but no service"
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Dear Lyon C,
Thank you for your important feedback and for letting us about your experience with us.
We are truelly sorry for letting you down.
Please rest assured that we will improve our service.
This is always what we would do.
We have been in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best regards,
Gearbest Customer Service