I will NEVER deal with this company again,
I order a dress that clearly did not fit me even though I had given them my personal measurements, having a side seam meant that the dress had to go over my head to put on rather than stepping into it, the problem was that for some insane reason they narrowed the fitting from the hips to the hem (which was just above the knee) maybe someone can tell me how by narrowing the width of the dress at the hem could possible fit over your hips HOW DO YOU MAKE SOMETHING SMALLER FIT OVER SOMETHING BIGGER!
They are very good at using the language barrier as an excuse and clearly do not acknowledge the obvious problems when pointed out to them.
Dear my friend Lyn:
I'm so sorry that you have such problems in this shopping but could you tell me your order number so that I can help you to solve your problems soon.We'll try our best to help you clear all these unpleasures.
If you have any questions, please write to me here:sns@tidebuy.com so that I can reply to you soon!
Thanks&Best regards!
Tidebuy