Lynn R.

After my parcel was sent to and signed for at the wrong address, my local Royal mail manager urged me to make a claim saying they took full responsibility. (Our road runs into another, and the parcel was sent to the same number but wrong road. It was signed 'williams' but we're Rogers. THEY are Williams but denied having it.). However, I needed a copy of the original Receipt and the seller ignored me with one message. You had the item and signed for it. Even though I explained I wasn't asking him for a refund. He ignored me and what's much worse EBAY ignored my pleas for help too. It's been a lesson to me. Just because a parcel has been signed for doesn't mean the buyer has had it. Mistakes DO happen. I should have realised immediately as I often get their post but I drop it down to them. It makes me wonder how much other part they've had of mine...