Lynnette H.

I was a little unsure about ordering due to size listings. Needless to say I ordered and received a piece that needed to be returned. I was offered store credit, and after some deliberation and searching found an item I thought would work. Unfortunately size was an issue again. With the return of this item, I have been not clearly provided how my refund would come. I responded to an email received from them only to get a message that they are the 'return service' and cannot provide further information on how I will get my refund. After calling today, the customer service rep indicated that they 'should be getting my package later today" which is weird because the email I received last week indicated they already had it. Customer service is unable to tell me how I will get my refund and I am expected to call back in 7-10 business days to find out, or wait for an email. Seems like there is a lot of mixed messages I am getting and cannot still be provided insight on my refund. I certainly hope it is not with store credit---- I don't see myself purchasing from this site again.