I see many reviews here blaming Homeaway for a bad experience. Vacation renters, please know that Homeaway/VRBO do not own any of the properties you see on their site. They are merely the marketers for property owners that pay to advertise on their site.
Homeaway/VRBO do not inspect properties, make sure the homeowners are competent or anything of that nature. They simply bill the property owners to place their properties for rent on their site.