Lyn L.

I wanted to comment on the excellent service Richelle provided me when I called this afternoon to cancel my service. She was extremely prompt and courteous in identifying my membership and cancelling my account. I had used the service once back in April 2015 and was very pleased with the service provided. However I did not know that I was signing up for a monthly service that I did not need or require.

I was ready for a battle, however Richelle immediately diffused the situation and we came to an agreeable resolution. I appreciate the trust you put in your employees to take charge and make decisions.

I will be happy to use your service in the future should I find the need.