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I had purchased a lamp on line that was not the right fit once I got it. With 1 phone call, I was able to choose to return it to my local store or return free via UPS. The Customer Service Rep was pleasant and helpful, and the entire call was less than 5 minutes. I returned the item to my local store, who was helpful in crediting my card - they also helped me find something to replace my original purchase and was an even better choice!
CS was super helpful in getting an online purchase returned and credit to my card. Very friendly rep who resolved my issue in less that 5 minutes on phone!
Always have a great selection of products, usually better priced then local "hardware" or "furniture" stores, and the staff are friendly, helpful and never pushy!
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Hi - we are glad that you found the return process fast and easy. Thank you for your new order and we hope you enjoy your new lighting choice!