I've used this company twice and both time they left me speechless! The first time I ordered a blanket for my friend for her birthday she absolutely loved it the size was really bigger than expected and the softness was perfect. The second time I ordered a book for myself of my kids. I didn't expect a hardcover and my babies on the front made me cry. It was very easy to navigate and change pictures. I'm already planning on making books for my family and friends! They completely won me over!