I bought the 'red fall bouquet' for my nan and she received limp half dead carnations and cheapy purple filler flowers that you can get for around £3 in the supermarket.
The bouquet was supposed to be filled with foliage, babies breath, gerberas, daisies etc, we didn't receive any of these flowers. I sent an email but had no reply. A really awful experience, do not waste your money! First picture is what I ordered, second picture is what my nan received! Very very poor!