- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Look sweetwater offers great products but this is about customer service. I was so pleased after placing my order because of how quick Nick Blough was to offer any assistance when needed. I have had issues with my Boss VE-20 vocal pedal, so I reached out to Nick. His response "you can just buy a new pedal." I laughed at first but this sort of response needs attention. Help out us independent artists spending hard earned money
L V.'s review of Sweetwater earned a Very Helpful vote
L hasn’t received any thanks yous.
L doesn’t have any fans yet.
L isn’t following anybody yet.
Empty.
A once great company which now ships products slow & can't keep any inventory in stock. So very sad.
We placed an order and had to make changes the same day. The rep we spoke with was accommodating...
I am sorry to hear about your most recent experience and would like to make this right. Please email me directly so I can dig into this, Alisha_hall@sweetwater.com