No accountability or responsbility of the websites they have listed. Booked a fare through the site they listed "airfare.com" which has No customer service, you need to communciate everything with email plus very rude and unprofessonal. I had a change request for my travel date, their website said " 350 + difference in fair", sounds fair enough! But when you get the quote its "350 + whatever they want to charge" as the new quote was more than the ticket available on their own website. When I asked fro explanation of "differrence in fair" I did not got any response, just a plain blunt "take this or u will lose all your money". Reached out to Kayak, but they simpley said "its not their business" and have nothing to do "Even though they acknowledged they had recived complaints and they should explain what is the difference in fair"