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luke s.

Contributor Level

Total Points
89

1 Review by luke

  • CheapOair

8/31/15

I found this company through a comparison site and they quoted me £182 per person and I was happy with that as the airport and also the times fit my schedule. I clicked on their site to secure seats and entered all my details however when I booked the flight times and also the airport changed. I called them immediately to see if they can correct this and they said ''Oh this happens alot as our site sometimes offers you a cheaper alternative and people Dont realise'' the representative later explained there would be an admin fee what I expected to be around £50 as I was changing a flight i had booked seconds ago to the same air provider ( Ryan Air) he then came back with a price of £680. Then explained it may be worthwhile to just book another flight and he can help me with that at the cost of £960. If this is not a scam I dont know what is. He would not refund any more or help atall. I have since had to book new flights direct through Ryanair.

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CustomerService C. – CheapOair Rep

Customer is to receive a refund of the additional tickets purchased, case is resolved.

luke Has Earned 9 Votes

Luke S.'s review of CheapOair earned a Well Said vote

Luke S.'s review of CheapOair earned 8 Very Helpful votes

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